ASEHE - The Association for Service Excellence in Higher Education (ASEHE)

The Association for Service Excellence in Higher Education (ASEHE) is the leader in enhancing the customer/client experience at institutions of higher education across the US and throughout the world. Through networking opportunities, programming, and our annual conference, ASEHE provides opportunities for like-minded individuals to share ideas, research, best-practices, and challenges in the higher education space.

Currently, membership in ASEHE is complementary.

Are Students Customers? It Doesn't Matter

5/3/2024

Regardless of what you call them, students have specific needs as customers on-campus.

Retain Employees Through Better Customer Service

4/9/2023

Today employee retention is as critical in higher education as student retention, and customer service may be the answer to enhance satisfaction.

Do we need a Service Excellence Department?

9/22/2022

Define "Customer"

9/22/2022

Changing Business Model for Higher Education

9/22/2022

Focus on Service

9/22/2022

Does Faculty Interaction Matter?

9/22/2022

Statistics

ASEHE's annual conference is "boutique" style- meaning a smaller, more intimate setting for you to ask questions and gain the practical information you seek.

Attendees

Conference attendees include front line staff, middle managers, and senior leaders interested in building service excellence on their campuses.

Social Media

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ASEHE 2022

See what happened at ASEHE's last Annual Conference!

ASEHE 2023

ASEHE '23 was a resounding success! Thank you to all who attended.

ASEHE 2024

Join us once again at beautiful Rollins College near Orlando, Florida for ASEHE '24 (June 25-27)! Click for details, early bird pricing, and Disney discounts!

We're excited to have you join the Association for Service Excellence in Higher Education (ASEHE). Please complete this form and we'll send you a confirmation shortly.

membership@asehe.net

Have a question about ASEHE? We are here to assist!

"ASEHE values diversity, equity and inclusion in all forms and stands by our member institutions who do the same. Last year we reached out to one of our founding member institutions, Rollins College in Winter Park, Florida, about hosting our annual conference. We are thrilled to bring ASEHE ’23 to Rollins, an institution known nationally as a pillar of service excellence in higher education. During this tumultuous time in Florida politics, ASEHE is committed to our higher education colleagues in the sunshine state who are dedicated to the same ideals we uphold. We stand behind the individuals at Florida institutions who are working diligently to navigate how to deliver service excellence every day and look forward to seeing many of them in person at ASEHE ’23. We hope you’ll join us."